Contact Us
Last updated: October 15, 2026
We're a small team and we read every message. Whether you have a question before you buy, need help with an order, or want to tell us about your night out, we'd love to hear from you.
Email: help.safenails@gmail.com
Response time: within 24 hours, Monday to Friday
Before you write
- Order questions: include your order number so we can help faster.
- Returns and refunds: see our Returns & Refund Policy.
- Delivery times and tracking: see our Delivery Policy.
Important
SafeNails is a consumer screening indicator, not a medical or forensic test. If you think you or someone else has been spiked, don't wait for an email reply: call 999 or go to your nearest A&E. In licensed venues you can also ask staff for help or use the "Ask for Angela" scheme where it's available.
